What about emergency calls after hours?

The text-back works 24/7, so a homeowner with no heat at 11pm gets a reply right away and you see their message first thing. If you want after-hours calls answered and booked live, the Premium package adds an AI receptionist.

Does it work during the busy season?

That's when it matters most. When every truck is out, the system makes sure nobody who calls is left waiting.

Do I keep my business number?

Yes. Your customers keep calling the number they always have. A call you don't answer triggers the text.

Do I need to learn new software?

No. We set everything up and keep it running. Customer replies come straight to your phone.

Am I locked into a contract?

No. Every package is month-to-month. You can cancel with 30 days' notice.

Do you approve messages with me first?

Always. Nothing is sent to your customers until you've approved the wording.

Each package has a fixed setup fee and a fixed monthly price. I'll walk you through it once I know roughly how many calls and quotes you get, so you can see whether it pays for itself before you decide.

Home / HVAC

For HVAC companies across the GTA

Stop losing furnace and AC calls while you're on a job.

When a homeowner's heat goes out, they call down the list on Google until someone answers. Aura texts every missed caller back within seconds, so you're first even when your hands are inside a furnace.

Book a free 15-minute call Call 437-925-9545

Keep your current number
Month-to-month, no long contract
We set it all up for you

Missed call: Example Heating Co.7:42 AM · texted back in seconds

Hi, it's Example Heating Co. Sorry we missed your call, we're on a job. What's going on with your system? Reply here and we'll get you booked.

Furnace is blowing cold air and the house is at 15°. Can someone come today?

Lead saved · you're notified

Example message. Your wording is approved by you.

Where the jobs go

Four places HVAC companies lose work they already earned.

Missed call

Calls you can't answer on a job

You're on a roof or in a basement. The homeowner doesn't leave a voicemail. They call the next company.

After hours

No-heat calls at night and on weekends

Breakdowns don't wait for business hours. A caller who hears nothing tonight books someone else by morning.

Quote gone quiet

Install quotes nobody follows up

A new furnace or heat pump is a big decision and homeowners collect several quotes. The company that follows up politely often wins.

No reviews

Happy customers who never leave a review

Most satisfied customers will review you if you ask at the right moment. Few HVAC companies ask every time.

The math

What a few missed leads a week can cost.

Example numbers. On our call, we'll run it with yours.

missed calls a week

1 in 3

would have booked

$450

average service call

$3,000

walking away each month

Example only: 5 calls × 4 weeks × ⅓ × $450. One missed furnace or AC replacement can be worth more than all of it. Your numbers will differ.

What we set up for you

Three packages. Pick what your business needs.

Start with the essentials and add more as you grow. We build it, run it and report on it every month.

Lead System

Catch every lead

Missed-call text-back
Instant replies to web and quote requests
Automatic quote follow-up
Google review requests
Monthly results report

Growth

Get found and booked

Everything in Lead System
A new website built to bring in calls
Online booking and reminders
Google Business Profile management

Premium

Run on autopilot

Everything in Growth
AI receptionist for after-hours calls and chat, booking appointments
Monthly past-customer campaigns
Quarterly strategy call
Same-day changes

Fixed setup fee and fixed monthly price for each package. Month-to-month, no long-term contract.

How it works

Three steps. Nothing new for you to learn.

A 15-minute call

We look at how your customers reach you today and roughly what missed calls and slow replies are costing you.

We set it all up

Usually live within 10 business days. You approve every message before anything goes out.

You see the results

Every month you get a short report: leads caught, quotes followed up, reviews gained.

Monthly results

See exactly what it did for you, every month.

No complicated dashboards. One plain-English report showing the leads it caught, the quotes it followed up and the reviews it earned.

Monthly results

Example service business

Sample data

Missed calls texted back

Quote requests answered

Quote follow-ups sent

New Google reviews

Illustration only. These figures are not from a real client.